Frequently Asked Questions

Delivery / Distribution

How soon will my order be delivered?

Order by 4PM and we will ship the same day. Most orders are delivered within 24-48 hours to most areas.

Do you deliver to my area?

We deliver to all 50 US states as well as Canada, Ukraine, Poland, the Philippines and Argentina.

My Account

I forgot my password, how do I sign in?

Navigate to the Account Retrieval page and follow the instructions to set a new password for your account.

How do I change my preferred language?

Sign in to your account and then:

1. Choose Manage Account in the top right corner
2. You'll be take to your account
3. Choose your profile icon
4. Choose Language
5. Select the language of your choice; for example Canadian French